Your personal information is our most valued asset. dk99 is always committed to protecting your privacy. On this page, we clearly explain — what data we collect, why we collect it, and how it is kept secure.
The steps we have taken to protect your privacy.
All data transmitted on dk99 is secured with 256-bit SSL encryption. Your password, payment details, and personal data are kept fully encrypted at all times.
Your personal data is stored on secured servers. Multiple layers of security are in place to prevent unauthorized access, and regular security audits are conducted.
Dk99 follows an identity verification process to keep your account secure. Verification data is used solely for security purposes and is never sold to any third party.
Dk99 never sells your personal information to third parties. Your name, mobile number, and email address are never shared with advertisers.
You may request to update, correct, or delete your data at any time. You have full control over your personal information.
Dk99 uses cookies to enhance your experience on the site. You can manage your cookie preferences through your browser settings. Our cookie policy is completely transparent.
Dk99 (dk99.vip) is one of Bangladesh's most popular online gaming platforms. We believe your privacy is a fundamental right. This Privacy Policy is designed to be fully transparent — clearly explaining what information we collect, how it is used, and how it is kept secure.
By creating an account or using the dk99 platform, you agree to this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of the platform and contact our support team.
Dk99 collects only the information that is strictly necessary. Collecting unnecessary or excessive data goes against our principles. Below is a detailed breakdown of the types of information we collect.
Please Note: dk99 will never ask for your bank account PIN, mobile banking password, or OTP. If anyone requests this information claiming to be from dk99, please report it to our support team immediately.
Dk99 uses your information only for specific, legitimate purposes. The table below clearly outlines what data is collected and what it is used for.
| Data Type | Purpose of Use |
|---|---|
| Name & Mobile Number | Account creation, login verification, customer support |
| Date of Birth | Age Verification (to confirm 18+) |
| Photo ID | KYC Verification, Fraud Prevention |
| Payment Information | Deposit & Withdrawal Processing |
| IP Address | Security Monitoring & Fraud Detection |
| Gaming History | Responsible Gaming Monitoring & Dispute Resolution |
| Cookie Data | Improving site performance and delivering a personalized experience |
Your data will not be used for any purpose beyond those stated above. If we ever need to use your information for a new purpose, we will inform you in advance and obtain your consent where required.
Dk99 never sells your personal information or shares it with third parties for advertising purposes. However, your data may be shared in the following limited circumstances:
Trusted third-party partners are used for payment processing, KYC verification, and technical support. These partners operate under strict confidentiality agreements and may only use data for their designated purpose.
Data may be disclosed under lawful orders from the Government of Bangladesh or a court. In such cases, dk99 will make every effort to notify you in advance, unless prohibited by law.
Limited data may be shared with relevant regulatory authorities in connection with investigations into money laundering or other financial crimes.
To be clear: dk99 never sells or transfers your information to advertisers, marketing companies, or data brokers.
Dk99 follows industry-standard technologies and processes to keep your data secure. Our security infrastructure is regularly reviewed and updated.
Your data will be retained for as long as your account remains active. Even after account closure, certain information may be retained for a specified period (typically 5 years) to fulfill legal obligations.
Only authorized dk99 staff are granted limited access to necessary information. All access is logged and reviewed on a regular basis.
Security Breach: In the event of a data breach, we will endeavor to notify affected users within 72 hours, as required by law.
Dk99's website and app use cookies and similar technologies. Cookies are small text files stored on your device that help improve your overall experience.
You can disable or clear cookies from your browser settings at any time. Please note that disabling essential cookies may cause some features to not function properly.
Your financial security is dk99's top priority. Payment-related information is handled under strict security measures.
Please be aware: If anyone contacts you by phone or message claiming to be from dk99 and asks for your payment PIN or OTP, report it to our support team immediately — it may be a fraud attempt.
Dk99 is not intended for anyone under the age of 18. We do not knowingly collect information from minors. If we become aware that a minor has created an account, that account will be immediately closed and all associated data will be deleted.
Date of birth is verified at registration and age is confirmed through the KYC process. If a parent or guardian suspects their child is using dk99, please contact our support team immediately.
For Parents: Use parental control software on your child's device and stay aware of their internet activity.
As a dk99 user, you have the following rights over your own data. To exercise any of these rights, please contact our support team.
You have the right to know what information we hold about you and to receive a copy of it.
You may request corrections to any inaccurate information we hold about you.
You may request deletion of your data under certain circumstances, though legal obligations may apply.
In certain cases, you have the right to request that we restrict how your data is used.
You may request a copy of your data in a standard, portable format.
You may object to the use of your data for specific purposes.
To exercise any of the rights listed above, please contact our support team. We will endeavor to respond within 30 days of receiving your request.
Dk99 reserves the right to update this Privacy Policy as needed. If any significant changes are made, the revision date on this page will be updated and we will endeavor to notify registered users accordingly.
Continued use of the platform after any changes will be considered acceptance of the updated privacy policy. We recommend revisiting this page periodically.
Last Updated: January 2026. The payment information security and user rights sections have been expanded compared to the previous version.
If you have any questions, concerns, or complaints about this Privacy Policy, please get in touch with us. Our support team is available to assist you.
We aim to respond to all privacy-related requests within 48 hours. For more complex matters, a resolution will be provided within 30 days.
Your privacy is fully protected at dk99. Enjoy secure payments, fast withdrawals, and hundreds of games — get started today.