Please read these Terms and Conditions carefully before using the dk99 platform. They contain full details of your rights, responsibilities, and dk99's policies.
Review these key points before reading the full terms.
You must be 18 years of age or older to use dk99. Accounts belonging to minors will be closed immediately.
Each person may only open one account. Creating multiple accounts may result in all accounts and funds being forfeited.
All bonuses and promotions are subject to specific wagering requirements. The designated turnover conditions must be fulfilled before any bonus can be withdrawn.
Identity and payment method verification may be required before a withdrawal is processed. Providing incorrect information may cause your withdrawal to be delayed.
Any form of fraud, manipulation, or system exploitation is strictly prohibited. Accounts found in violation will be permanently banned.
Dk99 reserves the right to update these Terms and Conditions at any time. Continued use of the platform after any changes constitutes acceptance of the revised Terms.
Dk99 (hereinafter referred to as "we", "dk99", or the "Platform") is an online gaming and betting platform operating under the dk99.vip domain. These Terms and Conditions ("Terms") apply to all products, services, games, and activities offered by dk99.
By creating an account or using the dk99 platform, you are deemed to have read, understood, and agreed to these Terms and Conditions in full. If you do not agree with any part of these Terms, you are advised not to use dk99.
These Terms have been prepared in English for users in Bangladesh. In the event of any language-related dispute, the original version of the Terms shall be considered final.
Please note: dk99's Terms and Conditions may be updated from time to time. The latest version will always be available on this page. Continued use of the platform after any changes constitutes acceptance of the updated Terms.
When registering on dk99, you must provide accurate, complete, and up-to-date information. If an account is opened with false or misleading details and this is discovered during verification, the account will be permanently closed and the balance may be forfeited.
Only one account is permitted per person, household, or device. dk99 reserves the right to forfeit all accounts and any funds or bonuses held within them if multiple accounts are found under the same person or household.
Dk99 reserves the right to verify your identity at any time, particularly before large withdrawals. You may be asked to provide a photo of your National ID, passport, or other government-issued identification. Failure to submit verification documents within the specified timeframe may result in temporary account suspension.
Dk99 strictly prohibits anyone under the age of 18 from using the Platform. By registering, you confirm that you are 18 years of age or older. dk99 may request age verification documents at any time.
Warning: Opening or managing an account on behalf of a minor is strictly prohibited. If such activity is discovered, all associated accounts will be closed and legal action may be taken.
To be eligible to play on dk99, you must not be a resident of any country or jurisdiction where online gaming is prohibited by law. It is entirely the user's responsibility to comply with the laws of their own country.
Dk99 currently accepts deposits via bKash, Nagad, Rocket, and various other mobile banking services. All deposits must be made in Bangladeshi Taka (BDT).
Deposits on dk99 are generally credited instantly. However, occasional delays may occur due to banking system issues. If your deposit has not appeared within 30 minutes, please contact support with proof of payment.
Important: Only use payment methods registered in your own name. Payments from third-party accounts are prohibited and may result in the deposit being cancelled and returned.
Dk99's withdrawal process is fast and transparent. Standard withdrawal requests are processed within 5–15 minutes, though some cases may take longer due to verification requirements.
In certain situations, dk99 may temporarily place a hold on a withdrawal — for example, when identity verification is needed, suspicious activity is detected, or a security review is underway. Contacting dk99 support in such cases will help resolve the matter promptly.
Dk99 regularly offers a variety of bonuses and promotions. Each bonus comes with specific terms that are disclosed before the bonus is claimed. Accepting a bonus means you agree to all associated terms.
Dk99 actively monitors for bonus abuse. Any attempt to exploit bonuses unfairly — such as creating multiple accounts, providing false information, or manipulating betting patterns — may result in bonus cancellation and account suspension.
Please note: dk99 reserves the right to modify, suspend, or cancel any promotion at any time. In any bonus-related dispute, dk99's decision is final.
Dk99 offers a wide range of games including Sports Betting, Live Casino, slot games, and fish games. Each game has its own rules, which can be viewed within the game itself. The general rules below apply to all games.
Once an event has started, bets placed on Sports Betting cannot be changed or cancelled. In Live Betting, if a bet is accepted after an outcome has already occurred due to server delay, dk99 reserves the right to void that bet.
If a game session is interrupted due to a server error or loss of internet connection, the game progress will be saved in the system and you can resume play after reconnecting.
The following activities are strictly prohibited on dk99. Any account found to be involved in prohibited activities will be closed immediately and all balances may be forfeited.
List of prohibited activities:
Dk99 reserves the right to temporarily suspend or permanently close any account under the following circumstances:
If an account is closed, dk99 will endeavor to return the balance as soon as possible. However, balances may be forfeited in cases involving prohibited activities. To reactivate a suspended account, please contact support.
Dk99 is committed to protecting your personal information. Data collected at registration is used solely for account management, identity verification, payment processing, and customer support.
Your information will not be sold to third parties. However, it may be shared when required by law or regulatory authorities. For more details, please refer to our Privacy Policy read.
Cookie Usage: dk99 uses cookies to enhance your browsing experience. By using the site, you agree to our cookie policy.
Dk99 believes gaming should be a source of entertainment, not addiction. We strongly support responsible gaming and encourage players to play within their own limits.
For more details, visit our Responsible Gaming Page visit.
Dk99 accepts no liability for the following:
Dk99's total liability shall not, under any circumstances, exceed the amount held in the user's account.
For any disputes or complaints, please contact dk99 customer support in the first instance. The support team aims to respond within 48 hours.
If an issue cannot be resolved through customer service, it will be escalated to senior management. dk99's final decision is binding and applies to all parties.
Dispute submission deadline: Any complaint regarding the outcome of a bet or game must be submitted within 72 hours of the incident. Complaints submitted after this period may not be accepted.
Dk99 reserves the right to modify, amend, or update any part of these Terms and Conditions at any time. The date of the latest update will be noted on this page.
For significant changes, we will attempt to notify registered users. However, continued use of the platform after any changes will be considered acceptance of the updated terms.
For any questions or comments about these Terms and Conditions, please contact us through the following:
Our customer service team is available in Bengali and is always here to help.
Join dk99 and enjoy hundreds of games including slots, fish games, and Sports Betting. Secure payments, fast withdrawals, and 24/7 support.